{"id":6852,"date":"2026-05-01T16:19:50","date_gmt":"2026-05-01T13:19:50","guid":{"rendered":"https:\/\/ryjik.md\/?page_id=6852"},"modified":"2026-05-04T21:56:07","modified_gmt":"2026-05-04T18:56:07","slug":"retur","status":"publish","type":"page","link":"https:\/\/ryjik.md\/ro\/retur\/","title":{"rendered":"Retur"},"content":{"rendered":"\n<p class=\"has-large-font-size wp-block-paragraph\">Accept\u0103m returul conform Legii Republicii Moldova nr. 105-XV din 13.03.2003 privind protec\u021bia consumatorilor. Dac\u0103 produsul nu vi se potrive\u0219te sau v-a\u021bi r\u0103zg\u00e2ndit, ave\u021bi 14 zile pentru returnare de la data primirii. Defectele \u0219i produsele expirate sunt acceptate pe garan\u021bie separat.<\/p>\n\n\n\n<figure class=\"wp-block-table is-style-stripes ryjik-tariff-table\"><table>\n<thead>\n<tr><th>Categorie<\/th><th>Termen<\/th><th>Condi\u021bie<\/th><\/tr>\n<\/thead>\n<tbody>\n<tr><td>V-a\u021bi r\u0103zg\u00e2ndit, nu vi se potrive\u0219te<\/td><td>14 zile<\/td><td>ambalaj original intact, nefolosit, cu bon<\/td><\/tr>\n<tr><td>Defect sau termen expirat<\/td><td>p\u00e2n\u0103 la finalul garan\u021biei<\/td><td>fotografie \u0219i bon de cump\u0103rare<\/td><\/tr>\n<tr><td>Hran\u0103 deschis\u0103, igien\u0103, vrac<\/td><td>nu se returneaz\u0103<\/td><td>Hot\u0103r\u00e2rea Guvernului RM nr. 1465 din 08.12.2003<\/td><\/tr>\n<\/tbody>\n<\/table><\/figure>\n\n\n\n<div class=\"wp-block-group ryjik-info-section\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n\n\n<h2 class=\"wp-block-heading\">Dac\u0103 produsul nu vi se potrive\u0219te sau v-a\u021bi r\u0103zg\u00e2ndit<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n\n<h3 class=\"wp-block-heading\">Ce se poate returna<\/h3>\n\n\n<ul class=\"wp-block-list\">\n<li>produsul nu a fost folosit;<\/li>\n<li>se p\u0103streaz\u0103 aspectul comercial, ambalajul de fabric\u0103, sigiliile \u0219i etichetele;<\/li>\n<li>exist\u0103 document de achizi\u021bie: bon fiscal, factur\u0103 sau chitan\u021b\u0103 electronic\u0103;<\/li>\n<li>nu au trecut 14 zile de la data primirii.<\/li>\n<\/ul>\n\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n\n<h3 class=\"wp-block-heading\">Ce nu se poate returna<\/h3>\n\n\n<ul class=\"wp-block-list\">\n<li>hrana uscat\u0103, conservele, recompensele deschise;<\/li>\n<li>orice produs cu ambalajul original deteriorat;<\/li>\n<li>produsele comercializate la c\u00e2ntar;<\/li>\n<li>preparatele veterinare, antiparazitarele, igiena \u0219i cosmeticele dup\u0103 desigilare;<\/li>\n<li>accesoriile \u0219i hamurile cu urme de utilizare.<\/li>\n<\/ul>\n\n<\/div>\n\n\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Lista este stabilit\u0103 prin Hot\u0103r\u00e2rea Guvernului RM nr. 1465 din 08.12.2003. Defectele \u0219i produsele expirate se returneaz\u0103 pe garan\u021bie \u0219i nu depind de starea ambalajului.<\/p>\n\n\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ryjik-info-section\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n\n\n<h2 class=\"wp-block-heading\">Verificarea la primire<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Verifica\u021bi comanda \u00een prezen\u021ba curierului. Pe loc verifica\u021bi completarea, integritatea ambalajului \u0219i termenul de valabilitate. Reclama\u021biile privind deterior\u0103rile vizibile, sortimentul incorect \u0219i lipsurile sunt acceptate doar la recep\u021bia cu curierul.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dac\u0103 ceva nu corespunde, refuza\u021bi pozi\u021bia respectiv\u0103 pe loc. Proces\u0103m imediat \u00eenlocuirea sau returul.<\/p>\n\n\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ryjik-info-section\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n\n\n<h2 class=\"wp-block-heading\">Defect \u0219i termen expirat<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Dac\u0103 a fost depistat un defect ascuns, viciu de fabrica\u021bie sau termen de valabilitate expirat, contacta\u021bi-ne \u00een termen de 14 zile de la primire. V\u0103 \u00eenlocuim produsul cu unul similar sau restituim banii prin aceea\u0219i metod\u0103 cu care a fost efectuat\u0103 plata.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Termenele \u0219i restituirea<\/h3>\n\n\n<ul class=\"wp-block-list\">\n<li>Examin\u0103m cererea de returnare \u00een termen de p\u00e2n\u0103 la 7 zile lucr\u0103toare.<\/li>\n<li>Restituim banii prin aceea\u0219i metod\u0103 cu care a fost efectuat\u0103 plata: pe aceea\u0219i carte sau \u00een numerar.<\/li>\n<li>Termenul de creditare a cardului depinde de banca dvs. De regul\u0103, \u00eentre 3 \u0219i 10 zile lucr\u0103toare.<\/li>\n<\/ul>\n\n\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ryjik-info-section\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n\n\n<h2 class=\"wp-block-heading\">Cum se proceseaz\u0103 returul<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Suna\u021bi la <a href=\"tel:+37376765070\">+373 76 765 070<\/a> sau scrie\u021bi pe <a href=\"mailto:info@ryjik.md\">info@ryjik.md<\/a>.<\/li>\n<li>Indica\u021bi num\u0103rul comenzii \u0219i motivul return\u0103rii. Ata\u0219a\u021bi, dac\u0103 este posibil, fotografii ale produsului \u0219i ale ambalajului.<\/li>\n<li>Stabilim modul de transmitere: prin curier \u00een Chi\u0219in\u0103u sau prin Nova Poshta pe restul Moldovei.<\/li>\n<li>Dup\u0103 verificarea produsului proces\u0103m restituirea sumei.<\/li>\n<\/ol>\n\n\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ryjik-contact-card\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n\n\n<h2 class=\"wp-block-heading\">Ave\u021bi \u00eentreb\u0103ri?<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Telefon: <a href=\"tel:+37376765070\">+373 76 765 070<\/a><\/li>\n<li>Email: <a href=\"mailto:info@ryjik.md\">info@ryjik.md<\/a><\/li>\n<li>Program: de luni p\u00e2n\u0103 s\u00e2mb\u0103t\u0103, de la 10:00 p\u00e2n\u0103 la 20:00<\/li>\n<\/ul>\n\n\n<\/div><\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Accept\u0103m returul conform Legii Republicii Moldova nr. 105-XV din 13.03.2003 privind protec\u021bia consumatorilor. Dac\u0103 produsul nu vi se potrive\u0219te sau v-a\u021bi r\u0103zg\u00e2ndit, ave\u021bi 14 zile pentru returnare de la data primirii. Defectele \u0219i produsele expirate sunt acceptate pe garan\u021bie separat. Categorie Termen Condi\u021bie V-a\u021bi r\u0103zg\u00e2ndit, nu vi se potrive\u0219te 14 zile ambalaj original intact, nefolosit, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-6852","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/ryjik.md\/ro\/wp-json\/wp\/v2\/pages\/6852","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ryjik.md\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ryjik.md\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ryjik.md\/ro\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ryjik.md\/ro\/wp-json\/wp\/v2\/comments?post=6852"}],"version-history":[{"count":4,"href":"https:\/\/ryjik.md\/ro\/wp-json\/wp\/v2\/pages\/6852\/revisions"}],"predecessor-version":[{"id":11250,"href":"https:\/\/ryjik.md\/ro\/wp-json\/wp\/v2\/pages\/6852\/revisions\/11250"}],"wp:attachment":[{"href":"https:\/\/ryjik.md\/ro\/wp-json\/wp\/v2\/media?parent=6852"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}