{"id":6745,"date":"2026-04-11T22:56:41","date_gmt":"2026-04-11T19:56:41","guid":{"rendered":"https:\/\/ryjik.md\/termeni-si-conditii\/"},"modified":"2026-05-04T22:25:29","modified_gmt":"2026-05-04T19:25:29","slug":"termeni-si-conditii","status":"publish","type":"page","link":"https:\/\/ryjik.md\/ro\/termeni-si-conditii\/","title":{"rendered":"Termeni \u0219i condi\u021bii"},"content":{"rendered":"\n<p class=\"has-large-font-size wp-block-paragraph\">Documentul descrie regulile de utilizare a site-ului ryjik.md, plasarea comenzilor \u0219i interac\u021biunea dintre cump\u0103r\u0103tor \u0219i v\u00e2nz\u0103tor. Plas\u00e2nd o comand\u0103, confirma\u021bi c\u0103 a\u021bi citit \u0219i a\u021bi acceptat aceste condi\u021bii.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>\u00cen vigoare din 4 mai 2026.<\/em><\/p>\n\n\n\n<div class=\"wp-block-group ryjik-info-section\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n\n\n<h2 class=\"wp-block-heading\">1. Dispozi\u021bii generale<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Site-ul ryjik.md (\u00een continuare \u201eSite\u201d, \u201eMagazin\u201d) apar\u021bine companiei Ryjik, ale c\u0103rei date sunt indicate \u00een <a href=\"https:\/\/ryjik.md\/ro\/oferta-publica\/\">oferta public\u0103<\/a>.<\/li>\n<li>Cump\u0103r\u0103torul este persoana fizic\u0103 sau juridic\u0103 ce plaseaz\u0103 o comand\u0103 pe Site.<\/li>\n<li>V\u00e2nz\u0103torul \u00ee\u0219i rezerv\u0103 dreptul de a modifica condi\u021biile, pre\u021burile \u0219i sortimentul f\u0103r\u0103 notificare prealabil\u0103. Versiunea \u00een vigoare este disponibil\u0103 mereu pe aceast\u0103 pagin\u0103.<\/li>\n<li>Raporturile se supun legisla\u021biei Republicii Moldova, \u00een primul r\u00e2nd Codului Civil \u0219i Legii nr. 105\/2003 privind protec\u021bia consumatorilor.<\/li>\n<\/ul>\n\n\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ryjik-info-section\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n\n\n<h2 class=\"wp-block-heading\">2. \u00cenregistrare \u0219i cont<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cump\u0103r\u0103turile sunt posibile f\u0103r\u0103 \u00eenregistrare. Pentru comoditate pute\u021bi crea un cont \u0219i salva adresele de livrare \u0219i istoricul comenzilor.<\/li>\n<li>Cump\u0103r\u0103torul r\u0103spunde pentru exactitatea datelor furnizate la plasarea comenzii \u0219i la \u00eenregistrare.<\/li>\n<li>Accesul la cont este protejat prin parol\u0103. Dac\u0103 observa\u021bi activitate suspect\u0103, anun\u021ba\u021bi la <a href=\"mailto:info@ryjik.md\">info@ryjik.md<\/a>.<\/li>\n<li>Contul \u0219i datele asociate pot fi \u0219terse la cerere \u2014 procedura este descris\u0103 \u00een <a href=\"https:\/\/ryjik.md\/ro\/politica-de-confidentialitate\/\">politica de confiden\u021bialitate<\/a>.<\/li>\n<\/ul>\n\n\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ryjik-info-section\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n\n\n<h2 class=\"wp-block-heading\">3. Catalog \u0219i comenzi<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Imaginile, descrierile \u0219i caracteristicile produselor au caracter informativ. Aspectul ambalajului \u0219i formula produsului pot fi modificate de produc\u0103tor f\u0103r\u0103 reflectare \u00een fi\u0219a produsului.<\/li>\n<li>Stocul afi\u0219at este cel din momentul vizualiz\u0103rii paginii. Dac\u0103 produsul s-a epuizat dup\u0103 plasarea comenzii, managerul v\u0103 contacteaz\u0103 \u0219i propune un \u00eenlocuitor sau restituirea sumei.<\/li>\n<li>Comanda se consider\u0103 plasat\u0103 dup\u0103 confirmare prin telefon sau email.<\/li>\n<li>Magazinul are dreptul s\u0103 refuze procesarea unei comenzi f\u0103r\u0103 explica\u021bii, inclusiv \u00een caz de suspiciune de fraud\u0103 sau de \u00eenc\u0103lcare a prezentelor condi\u021bii.<\/li>\n<\/ul>\n\n\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ryjik-info-section\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n\n\n<h2 class=\"wp-block-heading\">4. Pre\u021buri \u0219i plat\u0103<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Toate pre\u021burile sunt indicate \u00een lei moldovene\u0219ti (MDL), cu TVA inclus.<\/li>\n<li>Pre\u021bul se fixeaz\u0103 la momentul confirm\u0103rii comenzii. Modificarea pre\u021bului p\u00e2n\u0103 la expediere este posibil\u0103 doar cu acordul cump\u0103r\u0103torului.<\/li>\n<li>Modalit\u0103\u021bile de plat\u0103, sumele minime \u0219i procedura de emitere a facturilor sunt descrise pe pagina <a href=\"https:\/\/ryjik.md\/ro\/plata\/\">plat\u0103<\/a>.<\/li>\n<li>Bonul fiscal sau factura fiscal\u0103 se elibereaz\u0103 \u00eempreun\u0103 cu comanda.<\/li>\n<\/ul>\n\n\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ryjik-info-section\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n\n\n<h2 class=\"wp-block-heading\">5. Livrare<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Condi\u021biile, termenele \u0219i costul sunt indicate pe pagina <a href=\"https:\/\/ryjik.md\/ro\/livrare\/\">livrare<\/a>.<\/li>\n<li>Cump\u0103r\u0103torul este obligat s\u0103 indice un num\u0103r de telefon valabil \u0219i o adres\u0103 exact\u0103. Magazinul nu r\u0103spunde pentru erori \u0219i pentru imposibilitatea de a contacta destinatarul.<\/li>\n<li>Dreptul de proprietate \u0219i riscul pierderii fortuite a produsului trec la cump\u0103r\u0103tor \u00een momentul pred\u0103rii.<\/li>\n<li>Destinatarul verific\u0103 integritatea ambalajului \u00een prezen\u021ba curierului sau a operatorului Nova Poshta. Reclama\u021biile pentru spargere \u0219i lipsuri se accept\u0103 la momentul primirii.<\/li>\n<\/ul>\n\n\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ryjik-info-section\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n\n\n<h2 class=\"wp-block-heading\">6. Returnare \u0219i schimb<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cump\u0103r\u0103torul are dreptul s\u0103 returneze un produs de calitate \u00een termen de 14 zile de la primire, conform Legii nr. 105\/2003 privind protec\u021bia consumatorilor.<\/li>\n<li>Produsul returnat trebuie s\u0103 fie \u00een ambalajul original, f\u0103r\u0103 urme de utilizare \u0219i cu toate accesoriile.<\/li>\n<li>Hrana cu ambalaj deschis \u0219i produsele de igien\u0103 personal\u0103 nu pot fi returnate, cu excep\u021bia defectelor de fabric\u0103.<\/li>\n<li>Procedura complet\u0103 este descris\u0103 pe pagina <a href=\"https:\/\/ryjik.md\/ro\/retur\/\">returnare \u0219i schimb<\/a>. Condi\u021biile de garan\u021bie \u2014 pe pagina <a href=\"https:\/\/ryjik.md\/ro\/garantii\/\">garan\u021bie<\/a>.<\/li>\n<\/ul>\n\n\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ryjik-info-section\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n\n\n<h2 class=\"wp-block-heading\">7. Proprietate intelectual\u0103<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Textele, fotografiile, grafica \u0219i designul site-ului apar\u021bin magazinului Ryjik sau sunt utilizate cu acordul titularilor de drepturi.<\/li>\n<li>Copierea materialelor f\u0103r\u0103 acord scris este interzis\u0103. Citarea cu link activ c\u0103tre surs\u0103 este permis\u0103.<\/li>\n<li>Logo-urile \u0219i m\u0103rcile brandurilor din catalog apar\u021bin titularilor lor \u0219i sunt folosite pentru identificarea produselor.<\/li>\n<\/ul>\n\n\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ryjik-info-section\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n\n\n<h2 class=\"wp-block-heading\">8. R\u0103spundere<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Magazinul r\u0103spunde pentru calitatea produsului \u00een limitele garan\u021biilor declarate de produc\u0103tor \u0219i pentru respectarea \u00een\u021belegerilor privind comanda.<\/li>\n<li>Informa\u021bia din jurnal \u0219i din fi\u0219ele produselor are caracter de referin\u021b\u0103 \u0219i nu \u00eenlocuie\u0219te consulta\u021bia direct\u0103 a unui medic veterinar.<\/li>\n<li>Magazinul nu r\u0103spunde pentru consecin\u021bele utiliz\u0103rii produsului cu \u00eenc\u0103lcarea instruc\u021biunii produc\u0103torului sau f\u0103r\u0103 luarea \u00een considerare a contraindica\u021biilor.<\/li>\n<li>P\u0103r\u021bile sunt eliberate de r\u0103spundere \u00een cazul for\u021bei majore (calamit\u0103\u021bi naturale, greve, blocaje ale re\u021belelor de comunica\u021bii \u0219i logistic\u0103).<\/li>\n<\/ul>\n\n\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ryjik-info-section\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n\n\n<h2 class=\"wp-block-heading\">9. Drept aplicabil \u0219i litigii<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Litigiile se solu\u021bioneaz\u0103 pe cale amiabil\u0103. Trimite\u021bi reclama\u021bia la <a href=\"mailto:info@ryjik.md\">info@ryjik.md<\/a> indic\u00e2nd num\u0103rul comenzii \u0219i esen\u021ba cererii. Termenul de examinare este de p\u00e2n\u0103 la 14 zile lucr\u0103toare.<\/li>\n<li>Dac\u0103 nu se ajunge la un acord, litigiul se transmite instan\u021bei competente din Republica Moldova de la sediul v\u00e2nz\u0103torului.<\/li>\n<li>Drept aplicabil \u2014 dreptul Republicii Moldova.<\/li>\n<\/ul>\n\n\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ryjik-contact-card\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n\n\n<h2 class=\"wp-block-heading\">Documente conexe<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/ryjik.md\/ro\/oferta-publica\/\">Oferta public\u0103<\/a><\/li>\n<li><a href=\"https:\/\/ryjik.md\/ro\/politica-de-confidentialitate\/\">Politica de confiden\u021bialitate<\/a><\/li>\n<li><a href=\"https:\/\/ryjik.md\/ro\/livrare\/\">Livrare<\/a> \u00b7 <a href=\"https:\/\/ryjik.md\/ro\/plata\/\">Plat\u0103<\/a> \u00b7 <a href=\"https:\/\/ryjik.md\/ro\/retur\/\">Retur<\/a> \u00b7 <a href=\"https:\/\/ryjik.md\/ro\/garantii\/\">Garan\u021bie<\/a><\/li>\n<li>\u00centreb\u0103ri despre condi\u021bii: <a href=\"mailto:info@ryjik.md\">info@ryjik.md<\/a> \u00b7 <a href=\"tel:+37376765070\">+373 (76) 76-50-70<\/a><\/li>\n<\/ul>\n\n\n<\/div><\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Documentul descrie regulile de utilizare a site-ului ryjik.md, plasarea comenzilor \u0219i interac\u021biunea dintre cump\u0103r\u0103tor \u0219i v\u00e2nz\u0103tor. Plas\u00e2nd o comand\u0103, confirma\u021bi c\u0103 a\u021bi citit \u0219i a\u021bi acceptat aceste condi\u021bii. \u00cen vigoare din 4 mai 2026. 1. Dispozi\u021bii generale Site-ul ryjik.md (\u00een continuare \u201eSite\u201d, \u201eMagazin\u201d) apar\u021bine companiei Ryjik, ale c\u0103rei date sunt indicate \u00een oferta public\u0103. Cump\u0103r\u0103torul [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-6745","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/ryjik.md\/ro\/wp-json\/wp\/v2\/pages\/6745","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ryjik.md\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ryjik.md\/ro\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/ryjik.md\/ro\/wp-json\/wp\/v2\/comments?post=6745"}],"version-history":[{"count":1,"href":"https:\/\/ryjik.md\/ro\/wp-json\/wp\/v2\/pages\/6745\/revisions"}],"predecessor-version":[{"id":11264,"href":"https:\/\/ryjik.md\/ro\/wp-json\/wp\/v2\/pages\/6745\/revisions\/11264"}],"wp:attachment":[{"href":"https:\/\/ryjik.md\/ro\/wp-json\/wp\/v2\/media?parent=6745"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}