{"id":6408,"date":"2026-04-07T21:01:13","date_gmt":"2026-04-07T18:01:13","guid":{"rendered":"https:\/\/ryjik.md\/?page_id=6408"},"modified":"2026-05-27T08:33:30","modified_gmt":"2026-05-27T05:33:30","slug":"politica-de-confidentialitate","status":"publish","type":"page","link":"https:\/\/ryjik.md\/ro\/politica-de-confidentialitate\/","title":{"rendered":"Politica de confiden\u021bialitate"},"content":{"rendered":"\n<p class=\"has-large-font-size wp-block-paragraph\">Aceast\u0103 politic\u0103 descrie ce date personale colecteaz\u0103 magazinul online ryjik.md, cum le folosim, cui le transmitem \u0219i ce drepturi are fiecare vizitator.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>\u00cen vigoare din 26 mai 2026.<\/em><\/p>\n\n\n\n<div class=\"wp-block-group ryjik-info-section\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n\n\n<h2 class=\"wp-block-heading\">1. Cine este operatorul de date<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Operatorul este compania care de\u021bine magazinul online Ryjik (ryjik.md). Datele juridice complete sunt prezentate \u00een <a href=\"https:\/\/ryjik.md\/ro\/oferta-publica\/\">oferta public\u0103<\/a>. Contact pentru \u00eentreb\u0103ri privind prelucrarea datelor cu caracter personal: <a href=\"mailto:info@ryjik.md\">info@ryjik.md<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Prelucrarea datelor se efectueaz\u0103 \u00een conformitate cu Legea Republicii Moldova nr. 133\/2011 privind protec\u021bia datelor cu caracter personal. Autoritatea de supraveghere este Centrul Na\u021bional pentru Protec\u021bia Datelor cu Caracter Personal (<a href=\"https:\/\/datepersonale.md\/\" rel=\"nofollow noopener\">datepersonale.md<\/a>).<\/p>\n\n\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ryjik-info-section\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n\n\n<h2 class=\"wp-block-heading\">2. Ce date colect\u0103m<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n\n<h3 class=\"wp-block-heading\">Le furniza\u021bi direct<\/h3>\n\n\n<ul class=\"wp-block-list\">\n<li>Numele \u0219i prenumele.<\/li>\n<li>Num\u0103rul de telefon.<\/li>\n<li>Adresa de email.<\/li>\n<li>Adresa de livrare \u0219i comentariul la comand\u0103.<\/li>\n<li>Datele organiza\u021biei (pentru clien\u021bii B2B).<\/li>\n<li>Mesajele trimise prin formularul de contact sau chat.<\/li>\n<\/ul>\n\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n\n<h3 class=\"wp-block-heading\">Se colecteaz\u0103 automat<\/h3>\n\n\n<ul class=\"wp-block-list\">\n<li>Adresa IP \u0219i user-agent al browserului.<\/li>\n<li>Tipul dispozitivului \u0219i al sistemului de operare.<\/li>\n<li>Sursa de trafic \u0219i istoricul paginilor vizualizate.<\/li>\n<li>Cookie-uri \u0219i identificatori de sesiune.<\/li>\n<li>Datele p\u0103strate de procesatorul de pl\u0103\u021bi la achitare (f\u0103r\u0103 num\u0103rul cardului).<\/li>\n<\/ul>\n\n<\/div>\n\n\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Nu colect\u0103m categorii speciale de date (s\u0103n\u0103tate, opinii politice, date biometrice). Nu solicit\u0103m datele cardurilor bancare \u2014 plata se efectueaz\u0103 pe partea procesatorului de pl\u0103\u021bi.<\/p>\n\n\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ryjik-info-section\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n\n\n<h2 class=\"wp-block-heading\">3. \u00cen ce scop folosim datele<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Plasarea \u0219i livrarea comenzilor.<\/strong> Contact telefonic, transmiterea adresei c\u0103tre curier sau Nova Poshta, emiterea bonului fiscal \u0219i a facturii fiscale.<\/li>\n<li><strong>Suport \u0219i reclama\u021bii.<\/strong> R\u0103spunsuri la \u00eentreb\u0103ri, procesarea return\u0103rilor \u0219i a cazurilor de garan\u021bie.<\/li>\n<li><strong>Cont \u0219i istoric de comenzi.<\/strong> Stocarea adreselor \u0219i a co\u0219ului pentru a accelera comenzile repetate.<\/li>\n<li><strong>Newsletter informativ.<\/strong> Doar cu acord separat \u2014 \u0219tiri, promo\u021bii, articole din jurnal. V\u0103 pute\u021bi dezabona din orice mesaj.<\/li>\n<li><strong>Analiz\u0103 \u0219i \u00eembun\u0103t\u0103\u021birea site-ului.<\/strong> Metrici de trafic anonimizate, depistarea erorilor, optimizarea vitezei.<\/li>\n<li><strong>Respectarea legii.<\/strong> Eviden\u021ba contabil\u0103 \u0219i fiscal\u0103, r\u0103spuns la solicit\u0103rile autorit\u0103\u021bilor competente.<\/li>\n<\/ul>\n\n\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ryjik-info-section\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n\n\n<h2 class=\"wp-block-heading\">4. Cui transmitem datele<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Transmitem datele c\u0103tre ter\u021bi doar pentru executarea contractului cu dumneavoastr\u0103 sau pentru respectarea cerin\u021belor legale. To\u021bi partenerii sunt obliga\u021bi s\u0103 respecte confiden\u021bialitatea \u0219i s\u0103 prelucreze datele conform instruc\u021biunilor noastre.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Serviciul de curierat \u0219i Nova Poshta.<\/strong> Transmitem numele, telefonul \u0219i adresa pentru livrarea comenzii.<\/li>\n<li><strong>Procesatorul de pl\u0103\u021bi.<\/strong> Transmitem suma \u0219i identificatorul comenzii. Datele cardului sunt prelucrate de procesator, nu le primim \u0219i nu le p\u0103str\u0103m.<\/li>\n<li><strong>Contabilitate \u0219i operatorul de facturi fiscale.<\/strong> Datele necesare pentru emiterea bonului \u0219i a documentelor fiscale.<\/li>\n<li><strong>Servicii de analiz\u0103 web \u0219i monitorizare a calit\u0103\u021bii.<\/strong> C\u00e2teva servicii externe primesc date anonimizate despre trafic (\u021b\u0103ri, surse de referin\u021b\u0103, pagini populare), \u00eenregistr\u0103ri anonime ale ac\u021biunilor pe pagin\u0103 (clicuri, scroll) pentru identificarea problemelor de interfa\u021b\u0103 \u0219i date tehnice despre erori (URL, tip de browser, IP, textul erorii). C\u00e2mpurile sensibile \u2014 parolele, email-ul, telefonul, numele de familie, adresa exact\u0103 \u0219i codul po\u0219tal \u2014 sunt excluse automat din aceste \u00eenregistr\u0103ri.<\/li>\n<li><strong>Serviciul de newsletter.<\/strong> Furnizorul de email stocheaz\u0103 adresa exclusiv pentru trimiterea mesajelor cu acordul dumneavoastr\u0103.<\/li>\n<li><strong>Autorit\u0103\u021bi publice.<\/strong> Doar la cerere oficial\u0103, \u00een limitele legii.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Nu vindem datele c\u0103tre ter\u021bi \u0219i nu le transmitem re\u021belelor de publicitate pentru targetare de c\u0103tre branduri ter\u021be.<\/p>\n\n\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ryjik-info-section\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n\n\n<h2 class=\"wp-block-heading\">5. Cookie-uri<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Tehnice.<\/strong> Sus\u021bin func\u021bionarea co\u0219ului, autentificarea, alegerea limbii. F\u0103r\u0103 ele site-ul nu func\u021bioneaz\u0103.<\/li>\n<li><strong>De analiz\u0103.<\/strong> Ajut\u0103 s\u0103 \u00een\u021belegem ce pagini sunt populare \u0219i unde utilizatorii \u00eent\u00e2mpin\u0103 dificult\u0103\u021bi. Datele sunt anonimizate.<\/li>\n<li><strong>De marketing.<\/strong> Sunt folosite doar cu acordul dumneavoastr\u0103 \u2014 de exemplu, pentru evaluarea eficien\u021bei campaniilor publicitare.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Cookie-urile pot fi gestionate din set\u0103rile browserului. Dezactivarea fi\u0219ierelor tehnice face imposibil\u0103 plasarea comenzilor.<\/p>\n\n\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ryjik-info-section\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n\n\n<h2 class=\"wp-block-heading\">6. Termenele de p\u0103strare<\/h2>\n\n\n\n<figure class=\"wp-block-table is-style-stripes ryjik-tariff-table\"><table>\n<thead>\n<tr><th>Categoria datelor<\/th><th>Termen de p\u0103strare<\/th><\/tr>\n<\/thead>\n<tbody>\n<tr><td>Datele comenzii \u0219i ale livr\u0103rii<\/td><td>5 ani de la data comenzii (cerin\u021be contabile RM)<\/td><\/tr>\n<tr><td>Contul de utilizator<\/td><td>P\u00e2n\u0103 la cererea de \u0219tergere sau 3 ani f\u0103r\u0103 activitate<\/td><\/tr>\n<tr><td>Email pentru newsletter<\/td><td>P\u00e2n\u0103 la retragerea acordului sau dezabonare<\/td><\/tr>\n<tr><td>Loguri de server, analiz\u0103 web \u0219i monitorizarea calit\u0103\u021bii<\/td><td>De la 30 de zile p\u00e2n\u0103 la 14 luni, \u00een form\u0103 anonimizat\u0103<\/td><\/tr>\n<tr><td>Cookie-uri<\/td><td>De la finalizarea sesiunii p\u00e2n\u0103 la 12 luni, \u00een func\u021bie de tip<\/td><\/tr>\n<\/tbody>\n<\/table><\/figure>\n\n\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ryjik-info-section\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n\n\n<h2 class=\"wp-block-heading\">7. Drepturile dumneavoastr\u0103<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>S\u0103 primi\u021bi o copie a datelor pe care le prelucr\u0103m.<\/li>\n<li>S\u0103 clarifica\u021bi sau s\u0103 corecta\u021bi datele incorecte.<\/li>\n<li>S\u0103 solicita\u021bi \u0219tergerea contului \u0219i a datelor asociate, dac\u0103 nu exist\u0103 temei legal pentru p\u0103strarea ulterioar\u0103.<\/li>\n<li>S\u0103 retrage\u021bi acordul pentru newsletter \u0219i pentru cookie-urile de marketing \u00een orice moment.<\/li>\n<li>S\u0103 contesta\u021bi ac\u021biunile operatorului la Centrul Na\u021bional pentru Protec\u021bia Datelor cu Caracter Personal RM.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Solicit\u0103rile privind drepturile se trimit la <a href=\"mailto:info@ryjik.md\">info@ryjik.md<\/a> cu subiectul \u201eDate cu caracter personal\u201d. Termenul de r\u0103spuns este de p\u00e2n\u0103 la 30 de zile.<\/p>\n\n\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ryjik-info-section\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n\n\n<h2 class=\"wp-block-heading\">8. Securitate<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Transmiterea datelor \u00eentre browserul dumneavoastr\u0103 \u0219i site este protejat\u0103 cu certificat TLS (HTTPS).<\/li>\n<li>Accesul la baza de date \u0219i la conturile angaja\u021bilor se face doar cu parol\u0103 unic\u0103 \u0219i din re\u021bea de \u00eencredere.<\/li>\n<li>Copiile de rezerv\u0103 se p\u0103streaz\u0103 criptat pe servere izolate.<\/li>\n<li>\u00cen caz de incident care v-ar putea afecta drepturile, v\u0103 vom notifica pe dumneavoastr\u0103 \u0219i Centrul Na\u021bional pentru Protec\u021bia Datelor cu Caracter Personal \u00een termenele stabilite.<\/li>\n<\/ul>\n\n\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ryjik-info-section\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n\n\n<h2 class=\"wp-block-heading\">9. Modific\u0103ri ale politicii<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Putem completa \u0219i ajusta politica. Versiunea \u00een vigoare este publicat\u0103 mereu pe aceast\u0103 pagin\u0103, cu indicarea datei intr\u0103rii \u00een vigoare. Modific\u0103rile esen\u021biale sunt \u00eenso\u021bite de notificare pe site sau prin email pentru abona\u021bii la newsletter.<\/p>\n\n\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ryjik-contact-card\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n\n\n<h2 class=\"wp-block-heading\">Contacta\u021bi-ne pe tema datelor<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Email:<\/strong> <a href=\"mailto:info@ryjik.md\">info@ryjik.md<\/a> (subiect \u201eDate cu caracter personal\u201d)<\/li>\n<li><strong>Telefon:<\/strong> <a href=\"tel:+37376765070\">+373 (76) 76-50-70<\/a><\/li>\n<li><strong>Autoritate de supraveghere:<\/strong> <a href=\"https:\/\/datepersonale.md\/\" rel=\"nofollow noopener\">Centrul Na\u021bional pentru Protec\u021bia Datelor cu Caracter Personal RM<\/a><\/li>\n<\/ul>\n\n\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Aceast\u0103 politic\u0103 descrie ce date personale colecteaz\u0103 magazinul online ryjik.md, cum le folosim, cui le transmitem \u0219i ce drepturi are fiecare vizitator. \u00cen vigoare din 26 mai 2026. 1. Cine este operatorul de date Operatorul este compania care de\u021bine magazinul online Ryjik (ryjik.md). Datele juridice complete sunt prezentate \u00een oferta public\u0103. Contact pentru \u00eentreb\u0103ri privind [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-6408","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/ryjik.md\/ro\/wp-json\/wp\/v2\/pages\/6408","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ryjik.md\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ryjik.md\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ryjik.md\/ro\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ryjik.md\/ro\/wp-json\/wp\/v2\/comments?post=6408"}],"version-history":[{"count":4,"href":"https:\/\/ryjik.md\/ro\/wp-json\/wp\/v2\/pages\/6408\/revisions"}],"predecessor-version":[{"id":18628,"href":"https:\/\/ryjik.md\/ro\/wp-json\/wp\/v2\/pages\/6408\/revisions\/18628"}],"wp:attachment":[{"href":"https:\/\/ryjik.md\/ro\/wp-json\/wp\/v2\/media?parent=6408"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}